Knowledge

Practical insights on AI for organisations: what it costs, what is allowed, and how to start wisely. Written from real experience.

July 6, 2026 · 2 min read

What is a RAG chatbot and why do source citations matter so much?

A clear explanation of RAG (retrieval-augmented generation): how an AI chatbot answers from your own documents, with citations, and why that delivers reliability.

July 6, 2026 · 2 min read

What does an AI chatbot cost in 2026?

What does a custom AI chatbot cost? An honest overview of prices, what drives the cost, and the difference between a cheap widget and a reliable solution.

July 6, 2026 · 2 min read

How do you start with AI safely in your organisation?

A practical step-by-step plan to start with AI sensibly and safely: start small, safeguard quality, and choose the right first use case.

July 6, 2026 · 2 min read

ChatGPT or a custom AI solution: when do you choose what?

What is the difference between a generic tool like ChatGPT and a custom AI solution? And when is which choice sensible for your organisation?

July 5, 2026 · 2 min read

Can I paste company data into ChatGPT?

Can you enter company or personal data into ChatGPT? What is and is not allowed under the GDPR, and how to work safely with AI without leaking sensitive information.

July 4, 2026 · 2 min read

AI for government and the public sector: where do you start?

How does a municipality or public organisation deploy AI responsibly? Practical first steps, GDPR and AI Act considerations, and lessons from a national project.