KiesKennis
Municipal elections 2026Commissioned by 8 regional public broadcasters
- voter questions answered
- 60,000+
- of audited answers factually accurate
- 99%
- questions on the peak day, without an outage
- 5,533
The challenge
Elections are the most sensitive domain there is for AI. Voters base their vote on the information they find, so a single misrepresented party position could damage trust in the voting aid and in the broadcasters behind it. The bar was therefore uncompromising: neutral, verifiable and factually accurate, at the scale of hundreds of municipalities and more than 1,300 local parties.
The solution
An advanced RAG pipeline that answers exclusively from official party programmes, with a clickable source citation on every answer. Smart retrieval technology (query expansion and semantic reranking) understood questions in everyday language, and per-party retrieval gave the smallest local parties an equal place next to the big ones. On top of that we built a multi-tenant admin panel through which every broadcaster and political party managed its own documents, over 1,300 parties across nearly 240 municipalities.
The result
- 43,943 questions answered for 19,270 voters across 186 municipalities
- Stable through the peak: 5,533 questions on election day, without an outage
- 67% positive user feedback, an average of 2.3 questions per session
- Collaboration with all broadcasters, from newsroom to board, rated in the final evaluation as fast, knowledgeable and solution-oriented
- Fully GDPR-compliant: EU hosting, no personal data, no tracking
